Thanks for taking time to answer the following questions regarding hermit crabs and pet stores that sell them.
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How old are you? *


 
Are you *


 
How many hermit crabs do you own? *


 
How many years have you kept hermit crabs as pets? *


 
What size hermit crab habitat (crabitat) do you currently have? (Select all that apply) *


 
Over the years, how much have you spent on hermit crabs and supplies for them? Your best guess is fine! *


 
Using a one to five star rating where one is not at all important and five is very important:

How important is it that a pet store has a nice habitat in store for the animals they sell? *






 
Using a one to five star rating where one is not at all important and five is very important:

How important is it that pet store staff are knowledgeable about the proper care of the animals they are responsible for selling? *






 
Thinking about your very first purchase of hermit crabs: Did the store provide you with care information? *

     
 
Still thinking about your first purchase of hermit crabs:

How much of the information provided to you was accurate compared to the information available from a reputable hermit crab hobby website? *


 
Still thinking about your first purchase of hermit crabs:

What did you use as a guide for setting up your hermit crab habitat? *


 
Still thinking about your first purchase of hermit crabs:

Did you go home with ALL of the supplies you needed to set up a proper habitat for your hermit crabs? *

     
 
Still thinking about your first purchase of hermit crabs:

When you needed additional supplies did you return to the same store or shop elsewhere? *


 
Pet stores are responsible for ensuring that customers are provided with the information needed to keep their new pet healthy and happy. *


 
Still thinking about your first purchase of hermit crabs:

Did you purchase your hermit crabs with the assumption they are not supposed to live very long? *


 
Would you purchase more supplies from your local store if you knew the animals were properly cared for and the staff properly educated? *

     
 
Even if the items were more expensive? *

     
 
What is your overall opinion of your local pet store? *


 
What is your biggest complaint about your local pet store? *

 
What is the name and address (City and State) of your local pet store? *

 
How do you feel about painted shells? *


 
Using the scale below, where 1 is not at all influenced and 5 is very influenced: How influenced are you by the animal care in the store when deciding where to shop? *






 
Using the scale below, where 1 is not at all influenced and 5 is very influenced: How influenced are you by the cost of supplies when deciding where to shop? *






 
What is your overall opinion of the company FMRPets.com ? *


 
Are you willing to fill out a Pet Store Report for good and bad pet stores to help inform other hermit crab owners? *

     
 
Are you willing to submit a Yelp! review for a pet store to help out other hermit crab owners? *

     
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